Frequently Asked Questions


For more informations or if you would like to see other topics appear in our FAQ, do not hesitate to use our chat or our contact form.

  • Can I keep my menu ?

    Absolutely! You are free to use the QR Code as the main menu or as an additional support for the translation of your restaurant menu.

  • How do I change my menu or add a dish of the day ?

    Nothing's easier ! You can add and delete your dishes and categories directly through your account. Your digital menu will be updated and translated instantly.

  • How do I share my menu with my customers ?

    You just have to share the internet link (URL) of your digital menu on all your networks (Facebook, Instagram, TripAdvisor, Google MyBusiness ...) Example : You can also share this link by sms, email, WhatsApp, Signal, Snapchat, Telegram ...

  • How does the translation work ?

    When a customer flashes the QR Code, WhatisEAT automatically detects the language of the phone. The menu is displayed directly in the language of your customers. Your menu is translated instantly thanks to our database specially designed for restaurants. If a language is not available, the menu will be displayed in English by default.
    39 languages are currently supported by the platform
    Ask to be contacted by an advisor.

  • How much does it cost ?

    While it is one of the most complete QR Code menu solutions, WhatisEAT is also one of the cheapest on the market.
    Find all our prices here .

  • Is it possible to add / delete photos ?

    You can add, delete or modify your photos at any time via your account. Photos are not required but they are a real bonus for your business. Our team can advise you on the matter.

  • What is your engagement policy ?

    Our success depends on your satisfaction, not on your unavailability on the anniversary date. You are perfectly free to unsubscribe at any time and without any particular administrative procedure.

  • Is it possible to manage several restaurants ?

    Yes, you can manage as many restaurants as you want from the same user account. If you have several restaurants or if you are a web agency for example, you can centralize the management of “WhatisEAT” menus for your customers.

  • How far can I customize my menu ?

    WhatisEAT is a digital menu, so you won't have as much freedom as with a blank page. However, many elements can be configured (logo, profile photo, font and writing color, slogan, links to your social networks, etc.) Your digital menu will necessarily reflect your image!

    Watch our demo menu

  • Do you have a customer service ?

    We are here to help you getting started on our platform. You can request assistance by email, via our chat or directly by phone. Our team can also manage the setup and updating of your menu for you if you do not wish to do it yourself. Contact a team member for more information.

Select your language